Shipping policy
Shipping Policy
Thank you for shopping with the Kentucky Chamber Bookstore. The following shipping policy outlines how orders are processed and delivered.
Order Processing
Orders are typically processed and shipped within 3–4 business days after payment is received. Orders placed on weekends or holidays will be processed on the next business day.
During periods of high order volume, processing times may be slightly longer. If there will be a significant delay in shipping your order, we will notify you.
Shipping Methods
We ship orders using UPS shipping services. Available shipping options and estimated delivery times will be displayed during checkout.
Once your order has shipped, you will receive a shipping confirmation email with tracking information.
Shipping Locations
At this time, we ship only within the United States.
Shipping Costs
Shipping costs are calculated at checkout based on the weight of the items.
Order Tracking
When your order ships, you will receive an email containing tracking information, allowing you to monitor the delivery status of your package.
Shipping Delays
While we strive to ship orders promptly, delivery times may vary depending on the carrier and external factors such as weather, holidays, or carrier delays. Once an order has been shipped, the carrier is responsible for delivery timing.
Incorrect Shipping Information
Please ensure that your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly entered addresses.
Questions
If you have questions regarding your order or shipping, please contact us at customerservice@kychamber.com and we will be happy to assist.